File Transfer
There are several ways of getting files to us. The most common are:

•	Upload to Agfa Web Approval System via web browser
•	FTP site or Customer’s Personal Website. You would upload to this site via the internet. We then download via a fast 2 MB/s link
•	ISDN – over our ISDN 8 line
•	Courier/Post

To obtain your Login and Password for FTP uploading, please ask your CSR to supply you with a password or email: david.bonnett@garnett-dickinson.co.uk

Flight Checking
All files are flight checked using Pitstop, from which we get an “Errors and Warnings” report. Major problems with files are flagged up to you by email or we can send you a copy of the report. Typically, these would be: low-resolution pictures, lack of bleed, fonts not embedded, RGB’s, Pantone’s.

Intervention
If any page does not appear how it should at either flight checking stage or at proofing stage we can help you to find out what was wrong with the file and how to put it right.
If you require changes to be made to pages we ask you to re-supply a new file. PDF’s are supposed to be un-editable but we all know that it is possible. However, by making a small correction to a PDF something else can go wrong unexpectedly – for instance, change a folio and text in another part of the file can become un-embedded (usually to do with how the source file was constructed).
If you require changes we therefore ask that you make the change on the source file and make a new PDF. By adopting these robust procedures, we have virtually eliminated pre-press errors.

Proofing/RIP Integrity
Assuming your files are OK we would rip and impose them. The high-resolution ripped data can then be sent to the plate-setter. However, we don’t do this as it is bad practice and can be quite dangerous.
Sometimes if there is a faulty file it may not RIP properly. Therefore in ALL circumstances we send you a low-resolution “content proof” first (soft proofs are free, hard proofs are chargeable). This proof shows you how your file has behaved through our RIP. By giving you the proof we are saying – “this is what we will print from the files you have supplied – are you happy with this content before we go ahead and make plates?”
Many printers offer this service but even here it can go wrong. Some printers have systems which rip your files to produce your proofs and then RIP them again to produce your plates – but through a totally different RIP. This offers no RIP integrity and can lead you up the garden path. The printed result may be different to your proof!

R.O.O.M or "RIP ONCE OUTPUT MANY"
During this period we have not has a single proof which has not totally represented what we have printed. You can be certain that the proofs that we supply to you are merely low-resolution versions of the high-resolution images that will ultimately appear on the plates.